Versand

Shipping Policy – YarnHomeShop

Last updated: April 11, 2026

1. General Information

At YarnHomeShop, we aim to process and deliver your orders safely and efficiently worldwide.

All orders are subject to product availability and payment confirmation.

2. Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays
  • During peak periods, processing times may be slightly extended

3. Shipping Destinations & Delivery Times

We ship worldwide.

Estimated delivery times (after processing):

Region Estimated Delivery
European Union 3–7 business days
United States 10–14 business days
Canada & Americas 10–21 business days
Asia, Australia & Oceania 10–21 business days
Other International 14–28 business days

⚠️ Delivery times are estimates only and may vary due to carrier delays or customs processing.

4. Shipping Costs

Shipping costs are calculated at checkout based on destination and order weight.

Free shipping promotions may apply and will be clearly indicated at checkout.

5. Tracking

Tracking information will be provided once your order has been shipped (where available).

Please allow time for tracking updates to appear in the carrier system.

6. Customs, Duties & Taxes

  • EU customers: VAT is included where applicable
  • Non-EU customers: You are responsible for any customs duties, import taxes, or local fees

We are not responsible for delays or charges caused by customs.

7. Shipping Responsibility & Delays

Once your order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier.

We are not liable for delays caused by:

  • Customs clearance
  • Postal service disruptions
  • Incorrect shipping information provided by the customer
  • Force majeure events (e.g. strikes, natural disasters)

8. Incorrect Address

Please ensure that your shipping address is correct.

If an incorrect or incomplete address is provided:

  • We are not responsible for failed delivery
  • Additional shipping costs may apply for reshipment

9. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us at:
📧 yarnplayhome@gmail.com

within 14 days of the estimated delivery date.

We will work with the carrier to resolve the issue.

10. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy:
[INSERT LINK]

11. Order Cancellations

Orders may be cancelled within 24 hours of purchase.

After this time, orders may already be processed and cannot be cancelled.

12. Payments

We accept major payment methods, including:

  • Credit and debit cards
  • PayPal
  • Other secure payment providers available at checkout

All payments are processed securely. We do not store your payment details.